Blog - Transdirect

How to Save Money When Shipping Big or Bulky Items: 8 Tips + Checklist

Shipping large or bulky items can seem difficult and time consuming – but it doesn’t need to be a hassle. 

While there are lots of moving parts involved, you shouldn’t end up paying more than you need to, when you follow a few key tips (which we’ve made into a handy checklist for you, below).

You’ve worked hard to sell more, so let’s look at ways to help protect that effort and keep more of your profits.

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How to Prevent & Fix 5 Common Ecommerce Complaints

woman handling eommerce complaints and fixing them

It happens to the best of us sometimes. 

Customer complaints are the bane of even the most accomplished and experienced sellers in the ecommerce industry. 

From wrong orders and returns, to shipping price confusion, your best defence is prevention, with fast and fair resolution a close runner-up. 

Here are five of the best ways to prevent, reduce and fix common customer complaints.

1. Wrong (or Forgotten) Items in an Order

One of the top complaints from ecommerce customers?

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Top 5 Tips for International Shipping in 2022

International Shipping: woman holding tablet in clothing store preparing to ship items internationally

If you’re new to selling and shipping overseas, you may have a lot of questions about the process, from who the cheapest couriers are, to rates and restrictions, and more. 

You’re not alone: In light of the past two years, even the most seasoned Australian small businesses and ecommerce sellers need the latest advice on international shipping in 2022.

Top 5 Tips for Cheaper Overseas Shipping from Australia

Let’s look at the best ways to save time and money on international shipping,

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3 Ways to Increase Your Average Order Value Using Human Psychology

Brain with glasses working on laptop

There’s nothing more frustrating than an ailing average order value (AOV).

Growing your AOV is half the battle when it comes to increasing your total revenue, and there are tonnes of tactics you can use to encourage customers to spend more like running frequent promotions, offering free shipping, optimising product pages and making the shopping process easier for your customers.

While these are absolute essentials for a growing ecommerce store, if you don’t understand your customers,

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How Your Ecommerce Business Can Tap Into The Power of TikTok Shopping

Keen to reach new audiences and drive more sales? Now’s the time to start selling on the world’s most downloaded social media app.

If you’re like most business owners, you’ve already spent a fair bit of time trying to grow your social following on Instagram and Facebook. But what about TikTok? 

Many ecommerce businesses are still trying to get a handle on TikTok, and if or how it can help grow sales. Here’s a primer on how you can take the first steps. 

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Accelerate your online sales: 6 testimonial tools that make it easy

If you’re looking for a powerful way to grow your business, you need to consider testimonials.

There’s a reason testimonials work: Real buyers, raving about your products and services, is one of the most effective ways to increase your sales conversions.  

Testimonials can make all the difference between someone buying from you or your competitors, whether your business is ecommerce, retail, services – or all of the above.

Today, people want to be able to trust the brands they do business with,

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Shipping Secrets To Sell More

Shipping is one of the most important aspects of running an online business. It’s also one of the most overlooked aspects of marketing. 

Did you know that advertising your shipping policies, options and prices through social media, email marketing, search ads and other tactics could yield fantastic results for your ecommerce business?

Shipping is no longer just a cost of doing business — it’s a marketing opportunity for your brand.

With careful planning and execution, you can take shipping from a chore to a key part of your growth strategy.

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Time-Saving Tips for Your Home-Based Business Shipping

How to manage shipping from a home-based business

Managing shipping from a home-based business doesn’t need to be stressful or complicated.
With a simple best practice approach, you can create a system that has those orders flying out as fast as you can take them.
 
Laying the Groundwork for Your Shipping System
 
1. Inventory management
For many new home-based businesses, storing and managing stock at home is a common practice.
Whether you keep stock at home or in a storage facility,

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Cheap Courier Quotes: Save More with Multipickup Options

woman shipping multiple parcels

Looking for ways to save more on parcel delivery couriers and get cheaper express shipping?
Great news: Multipickup might be just what you need this silly season (and beyond)!
Let’s dive into what it is, how it works and how you can win with this “super saving” option.
 
The More You Send, The More You’ll Save
You probably know that Transdirect members get access to Australia’s cheapest courier quotes, and that membership is free with instant approval. 

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3 Tips to Get Ahead of the Holiday Shipping Frenzy

 
We already know this year will be the busiest ever for online sales — and deliveries — with some shipping forecasts roughly 30 percent above last year’s peak (and previous records). 
And while we can’t motivate all the last-minute holiday shoppers to start earlier, we all want to serve our customers as best we can throughout this (extra) Silly Season. 
To help de-stress your shipping flow in the weeks ahead, try these three tips: 
 

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